Sometimes it’s better to learn what not to do—carrying the title of “Manager” doesn’t always mean you know how to manage people well. Just because one has a certificate that says you now know how to supervise people, doesn’t necessarily mean you actually can. How much do you figure you can learn and/or change in […]
The Hiring Dilemma
A recent Industry Canada survey, compiled with the assistance of industry experts predicts a severe staffing shortage in the under-35 category by 2006 for jobs that can’t be replaced by technology. Unfortunately, we can’t just set up interactive kiosks for our Customers to deal with when they come in looking for the solution to a […]
Managing Performance Appraisals
When it comes to performance appraisals, are you processing paper like a zombie, giving employees bare bones feedback, based on your subjective memory? James Pattison, one of Canada’s most successful business entrepreneurs and philanthropists, used to subscribe to the theory of firing the lowest car sales person monthly from his automotive dealerships. Motivation was unspoken; […]
