Honest…I’m a naturally positive person. The glass to me is always half-full. That’s why I started to wonder if it was me lately. Can one guy have so many negative customer service experiences in such a short time period? Is business that good that Retailers and other consumer service providers aren’t worried about repeat business? […]
Author Archive | Wolf Gugler
Three Employment Agreement “Basics”
Part I – An Executive Employee’s Perspective by Jared A. Jacobson Whether you are a high-powered executive, able to write your own terms or a mid-level employee who has been offered an employment agreement, here are some basic concepts to help guide you through a simple employment agreement: ONE: Timing – An employee at the […]
Retail Hiring Homework
Hiring store level staff can be just as perplexing as hiring a store manager. Many feel no matter how much homework, it’s still a gamble or calculated risk. In a recent online question, a few successful retailers known to us were good enough to offer a couple of suggestions: We have a simple skills test […]
